Terms of Service — GansMarket

Last updated: September 2026

OVERVIEW

This website is operated by GansMarket.

Throughout the site, the terms “we”, “us” and “our” refer to GansMarket.

By visiting our website, using our services and/or purchasing products from us, you agree to be bound by these Terms of Service.

These Terms apply to visitors, customers and purchasers using gansmarket.net.

Nothing in these Terms excludes or restricts consumer rights that cannot legally be waived under applicable law.

1. Store Information

The online store is operated under the trading name:

GansMarket

Owner: Emmanuel Wieser Fernandez
NIF: 41706345P
Business Address: Carrer d'en Colon, 73, 07500 Manacor, Balearic Islands, Spain
Website: gansmarket.net
Email: gan@gansmarket.net

Additional legal information may be available through our Legal Notice and other store policies.

2. Online Store Terms

By placing an order through our website, you confirm that the information you provide is accurate, current and complete.

You may not use our website, products or services for unlawful, fraudulent or unauthorized purposes.

We may refuse, suspend or cancel an order where reasonably necessary, including because of:

• Suspected fraud
• Payment failure
• Obvious pricing errors
• Product availability problems
• Incorrect or incomplete order information
• Legal or regulatory restrictions
• Security concerns

Where payment has already been collected and an order is subsequently cancelled, any refund due will be processed in accordance with applicable law and our policies.

3. Products and Product Information

We aim to describe and display our products as accurately as reasonably possible.

Product colors, appearance or presentation may vary slightly depending on your screen, device, lighting conditions or display settings.

Product availability may change without notice.

Certain products may be sourced, stored, processed or shipped through third-party suppliers and fulfillment partners.

The use of third-party fulfillment services does not change the customer's contractual relationship with GansMarket.

GansMarket remains the seller responsible to the customer for the order.

4. Prices and Taxes

Product prices are displayed in the currency applicable to the store or market presented to you.

Any applicable shipping charges, taxes or other charges will be displayed or calculated during checkout where required.

Applicable sales tax may vary depending on the customer's location and applicable legal requirements.

Customers will not knowingly be charged additional amounts that were not disclosed as part of the purchase process, except where an amount results from circumstances outside our control or is imposed separately by law or a government authority.

Prices may change at any time.

A later price change will not normally affect an order that has already been validly placed and confirmed, except where required or permitted by applicable law.

5. Orders

An order is submitted when the customer completes the checkout process.

After placing an order, the customer will normally receive an electronic order confirmation.

Receiving an order confirmation does not prevent us from cancelling the order where a legitimate reason exists, including:

• Payment failure
• Suspected fraud
• Obvious pricing or product errors
• Product unavailability
• Incorrect order information
• Legal or regulatory restrictions

If an order is cancelled after payment has been collected, the applicable refund will normally be issued to the original payment method.

6. Payment

Available payment methods are displayed during checkout.

Customers agree to provide complete and accurate billing and payment information.

Payments may be processed by third-party payment providers available through Shopify, including Shopify Payments, PayPal or other supported providers.

GansMarket generally does not directly store complete payment card details.

Payment providers may apply their own terms, security procedures and fraud-prevention measures.

7. Shipping and Delivery

Processing times, delivery estimates, shipping charges, supported destinations and tracking information are described in our Shipping Policy.

Delivery estimates are provided in good faith but may be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Weather conditions
• Customs or import procedures
• Holidays
• High shipping volumes
• Logistics disruptions

We aim to have a reasonable basis for the shipping timeframe presented to customers.

For U.S. internet orders, applicable federal rules generally require sellers to ship within the stated timeframe or, where applicable, give the customer the choice to accept a delay or cancel for a refund. Federal Trade Commission

If we learn that we cannot ship an affected order within the stated timeframe, we will handle notification, cancellation and refund rights in accordance with applicable law.

8. Returns and Refunds

Returns, refunds and cancellations are governed by our Returns & Refunds Policy.

Our standard policy currently allows eligible return requests within 30 days of delivery, subject to the conditions and exclusions described in that policy.

For change-of-mind returns, customers may be responsible for return shipping costs as disclosed in our Returns & Refunds Policy.

Different rules may apply to damaged, defective, incorrect or undelivered products.

Nothing in these Terms removes any consumer right that cannot legally be excluded.

9. Damaged, Defective or Incorrect Products

If a product arrives damaged, defective, incomplete or different from what you ordered, please contact:

gan@gansmarket.net

We may request information reasonably necessary to investigate the issue, such as:

• Your order number
• Photographs
• Video where useful
• Packaging photographs
• Shipping label
• Description of the problem

Depending on the circumstances, an appropriate resolution may include a replacement, refund or other remedy.

Any commercial arrangement between GansMarket and its suppliers or fulfillment providers does not reduce rights that customers may have against GansMarket.

10. Third-Party Fulfillment

Certain products may be prepared, stored or shipped by third-party suppliers, fulfillment companies or logistics providers.

Products may be shipped directly to the customer by those providers.

The customer's purchase remains with GansMarket rather than the fulfillment provider.

Information necessary to process and deliver orders may be shared with relevant providers in accordance with our Privacy Policy.

11. Third-Party Services and Links

Our website may contain links to websites, services, applications or platforms operated by third parties.

We do not control those independent third-party services and are not responsible for their content, availability, security or privacy practices except where applicable law provides otherwise.

Customers should review the applicable policies of third-party services they choose to use.

12. Intellectual Property

Unless otherwise stated, GansMarket website content including its:

• Branding
• Logos
• Original text
• Graphics
• Website design
• Original visual material

is owned by, licensed to or otherwise lawfully used by GansMarket.

You may not reproduce, distribute, modify, commercially exploit or otherwise use protected GansMarket content without permission except where permitted by law.

Third-party trademarks, product names, photographs and intellectual property remain the property of their respective owners.

13. Prohibited Uses

You may not use our website or services:

• For unlawful or fraudulent purposes
• To impersonate another person
• To provide fraudulent payment information
• To distribute malicious software
• To interfere with website security or operation
• To attempt unauthorized access to systems or accounts
• To unlawfully collect personal information
• To infringe intellectual property rights
• To violate applicable law

We may restrict access where reasonably necessary to protect customers, our website or legitimate business interests.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be prohibited by applicable law.

To the maximum extent permitted by applicable law, GansMarket will not be liable for indirect, incidental or consequential losses that were not reasonably foreseeable and that arise from circumstances outside our reasonable control.

Nothing in this section limits mandatory rights relating to:

• Consumer protection
• Defective products
• Fraud or intentional misconduct
• Liability that cannot legally be excluded

15. Privacy and Personal Information

Our collection and use of personal information is governed by our Privacy Policy.

Customers are encouraged to review the Privacy Policy before using the website or placing an order.

Our website may use cookies, pixels and similar technologies according to applicable privacy laws and the privacy controls available on our website.

16. Marketing Communications

Customers may choose to receive promotional emails or other marketing communications.

Where required, marketing communications will be sent based on the appropriate consent or other lawful basis.

Customers may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the message.

Unsubscribing from marketing does not prevent us from sending transactional communications relating to an order.

17. Changes to These Terms

We may update these Terms from time to time because of:

• Changes to our business
• Changes to our products or services
• Changes to website functionality
• Legal or regulatory requirements

The latest version will be published on our website with the applicable revision date.

The version generally applicable to a purchase will be the version available when the order was placed, unless applicable law requires otherwise.

18. Governing Law and Consumer Rights

These Terms are generally governed by the laws of Spain.

However, this choice of law is not intended to deprive a consumer of mandatory protections that may apply under the laws of their state, country or place of residence where those protections cannot lawfully be excluded by contract.

Nothing in these Terms prevents a customer from exercising rights or remedies available under applicable consumer law.

19. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be applied to the maximum extent permitted by law or treated as severed where necessary.

The remaining provisions will continue in effect.

20. Relationship With Other Policies

These Terms should be read together with the other policies available on GansMarket, including:

• Shipping Policy
• Returns & Refunds Policy
• Privacy Policy
• Legal Notice

If a provision of these Terms conflicts with a mandatory legal requirement that cannot be excluded, the mandatory legal requirement will prevail.

21. Contact

For questions regarding these Terms of Service:

GansMarket
Owner: Emmanuel Wieser Fernandez
NIF: 41706345P
Business Address: Carrer d'en Colon, 73, 07500 Manacor, Balearic Islands, Spain
Email: gan@gansmarket.net
Website: gansmarket.net