Privacy policy
Privacy Policy — GansMarket
Last updated: September 2026
This Privacy Policy explains how GansMarket (“we”, “us”, or “our”) collects, uses, stores, shares and protects personal information when you visit, use or make a purchase from gansmarket.net.
We process personal information in accordance with applicable privacy and data protection laws, including the EU General Data Protection Regulation (GDPR), Spanish data protection law and applicable United States privacy laws where relevant.
1. Data Controller
The data controller responsible for your personal information is:
GansMarket
Owner / Data Controller: Emmanuel Wieser Fernandez
NIF: 41706345P
Website: gansmarket.net
Email: gan@gansmarket.net
Business Address: Carrer d'en Colon, 73, 07500 Manacor, Balearic Islands, Spain
2. Personal Information We Collect
Depending on how you interact with our store, we may collect:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and purchase information
- Payment and transaction information
- Account information
- Customer service communications
- IP address
- Browser and device information
- Website activity and interaction data
- Cookie and similar technology identifiers
- Marketing preferences
- Information necessary to process returns, refunds or customer support requests
We seek to collect only information reasonably necessary for the purposes described in this Privacy Policy.
3. How We Collect Personal Information
We may collect personal information:
- Directly from you when you place an order, create an account, contact us or subscribe to marketing communications.
- Automatically when you browse our website through cookies, pixels and similar technologies.
- Through service providers that help us operate our store, including Shopify, payment providers, analytics services and fulfilment partners.
- From other parties where permitted by applicable law.
4. How We Use Personal Information
We may use personal information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Process payments
- Manage returns, refunds and cancellations
- Provide customer support
- Communicate with you regarding your orders
- Maintain customer accounts
- Detect and prevent fraud or misuse
- Maintain the security and functionality of our website
- Comply with legal, tax and accounting obligations
- Improve our website, products and services
- Send marketing communications where permitted
- Measure website performance
- Measure and improve advertising effectiveness
5. Legal Bases Under the GDPR
Where the GDPR applies, we may process personal information on the basis of:
Performance of a contract, including processing orders, payments, shipping, returns and customer support.
Legal obligations, including tax, accounting, consumer protection and regulatory requirements.
Legitimate interests, including fraud prevention, security, improving our services and establishing or defending legal claims.
Consent, where required for activities such as certain marketing communications, advertising technologies and non-essential cookies.
Where processing relies on consent, you may withdraw your consent at any time.
6. Shopify
Our online store is hosted by Shopify.
Shopify provides the ecommerce infrastructure used to operate GansMarket and may process customer information in connection with orders, checkout, payments, accounts, analytics and other store functionality.
Shopify may process information on our behalf and, for certain services, in its own capacity under its applicable privacy terms.
7. Fulfilment and Shipping Providers
We use third-party suppliers, fulfilment providers and carriers to prepare and deliver certain orders.
This may include Zendrop, operated by Consumer Products Innovations INC, where applicable.
For order fulfilment, we may share information such as:
- Your name
- Shipping address
- Telephone number where required
- Order details
- Product information
We share only the information reasonably necessary to process and deliver the relevant order.
8. Payment Providers
Payments may be processed by Shopify Payments, PayPal or other payment providers available through our checkout.
GansMarket generally does not directly store complete payment card details.
Payment providers process payment and transaction information under their own privacy and security practices.
9. Other Service Providers
We may disclose personal information to companies that help us operate GansMarket, including:
- Ecommerce platform providers
- Payment processors
- Shipping and fulfilment providers
- Analytics providers
- Advertising and marketing platforms
- Email and customer communication providers
- Fraud-prevention services
- Website hosting and technical providers
- Professional advisers where necessary
These providers receive information relevant to the services they perform.
10. Cookies, Analytics and Advertising Technologies
GansMarket uses cookies and similar technologies.
Some cookies are necessary for the website, checkout and security features to function.
Other technologies may be used, subject to applicable consent requirements, for:
- Analytics
- Store performance
- Personalisation
- Advertising
- Measuring marketing effectiveness
We may use services such as Google Analytics and Meta advertising technologies to understand website activity and measure advertising performance.
Where required by applicable law, non-essential technologies are activated only after the appropriate consent or privacy choice has been provided.
You can manage available privacy and cookie preferences through the privacy controls provided on our website.
11. Marketing Communications
If you subscribe to marketing communications, we may use your contact information to send promotional messages.
Where consent is required, we will obtain it before sending such communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or contacting:
Unsubscribing from marketing does not prevent us from sending transactional communications relating to an order.
12. International Data Transfers
GansMarket is established in Spain and works with service providers located in different countries, including the United States and other jurisdictions.
As a result, personal information may be transferred, processed or stored outside the country or state in which you live.
Where the GDPR requires safeguards for international transfers, we rely on legally recognised mechanisms such as adequacy decisions, Standard Contractual Clauses or other permitted safeguards.
13. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Provide customer service
- Meet tax and accounting requirements
- Resolve disputes
- Prevent fraud
- Establish or defend legal claims
- Comply with legal obligations
Retention periods vary depending on the type of information and applicable requirements.
When information is no longer reasonably required, we may delete, anonymise or otherwise securely dispose of it.
14. Data Security
We use reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We seek to collect only the information reasonably necessary for our business, protect it appropriately, and securely dispose of information when it is no longer required.
15. European Privacy Rights
Where the GDPR applies, you may have rights including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of certain processing
- Objection to certain processing
- Data portability
- Withdrawal of consent
- Rights relating to certain automated decisions
To exercise a privacy right, contact:
We may need to verify your identity before completing certain requests.
16. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights where the applicable state privacy law applies to GansMarket.
Depending on the applicable law, these may include rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Obtain a copy of certain personal information
- Opt out of certain uses of personal information for targeted advertising, sale or sharing where legally applicable
- Appeal certain decisions concerning a privacy request
Not every state privacy law applies to every business, and available rights may vary according to your state and applicable legal thresholds.
To submit a privacy request, contact:
We may take reasonable steps to verify your identity and authority to make the request.
17. Sale or Sharing of Personal Information
GansMarket does not sell personal information for money in the ordinary meaning of the term.
Some privacy laws may define terms such as “sale” or “sharing” more broadly and may include certain disclosures involving advertising or analytics technologies.
Where applicable law gives you the right to opt out of such processing, we will provide the required privacy controls.
18. Supervisory Authority
Because GansMarket is established in Spain, you may have the right, where the GDPR applies, to lodge a complaint with:
Agencia Española de Protección de Datos (AEPD)
You may also contact us first at:
so that we can attempt to resolve your concern.
19. Children's Privacy
GansMarket is not intended for children who cannot lawfully enter into purchases or provide valid consent under applicable law.
We do not knowingly seek to collect personal information from children in violation of applicable law.
If you believe that information relating to a child has been provided improperly, contact us so we can review the situation.
20. Automated Decision-Making and Fraud Prevention
We may use automated systems provided by Shopify, payment providers or fraud-prevention services to identify potentially fraudulent or high-risk transactions.
Where applicable law provides rights concerning automated decisions that produce legal or similarly significant effects, those rights remain unaffected.
21. Changes to This Privacy Policy
We may update this Privacy Policy to reflect:
- Changes to our business
- New providers or technologies
- Changes to our data practices
- Changes in legal or regulatory requirements
The latest version will be published on this page with an updated revision date.
22. Contact Us
For privacy questions or requests:
GansMarket
Owner / Data Controller: Emmanuel Wieser Fernandez
NIF: 41706345P
Email: gan@gansmarket.net
Website: gansmarket.net
Business Address: Carrer d'en Colon, 73, 07500 Manacor, Balearic Islands, Spain